Legal
Last updated: 15 July 2026
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FWRD KNOWLEDGE LLC is a limited liability company registered and licensed in Sharjah Media City Free Zone (Shams), Emirate of Sharjah, United Arab Emirates. This website and its content are operated by and are the responsibility of FWRD KNOWLEDGE LLC.
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This Privacy Policy explains how FWRD KNOWLEDGE LLC ("FWRD", "we", "us") collects, uses, and protects personal data when you visit this website or use our services. We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and other applicable UAE legislation.
The controller responsible for processing your personal data is FWRD KNOWLEDGE LLC, Sharjah Media City, Sharjah, UAE. You can reach us at info@fwrdknowledge.com or +971 0 501668138.
We collect data you provide directly — such as your name, work email address, phone number, company, and the content of your message when you contact us, request a demo, or enrol in a training. We also collect technical data automatically when you browse the site, including IP address, browser type, device information, pages visited, and referring URLs, via cookies and similar technologies (see the Cookie Policy below).
We process personal data to respond to your enquiries, deliver our training, product, and consulting services, manage contracts and invoicing, improve our website and offerings, and — where you have consented — send you relevant communications. Processing is based on your consent, the performance of a contract with you, compliance with legal obligations, or our legitimate interests as permitted under the PDPL.
We do not sell your personal data. We share it only with service providers who process data on our behalf (such as hosting, analytics, and email providers) under appropriate contractual safeguards, with professional advisers where necessary, and with authorities where disclosure is required by UAE law.
Some of our service providers are located outside the UAE. Where personal data is transferred across borders, we do so in accordance with the PDPL — transferring only to jurisdictions with an adequate level of protection or subject to appropriate safeguards such as contractual commitments, or with your explicit consent.
We keep personal data only as long as needed for the purposes described above or as required by applicable law (for example, commercial and tax record-keeping obligations). When data is no longer required, it is deleted or anonymised.
Under the PDPL you have the right to request access to your personal data, request correction or erasure, restrict or object to processing, request data portability, and withdraw consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, contact us at info@fwrdknowledge.com. You also have the right to lodge a complaint with the UAE Data Office if you believe your data has been processed unlawfully.
We apply appropriate technical and organisational measures — including encryption in transit, access controls, and vendor due diligence — to protect personal data against unauthorised access, alteration, disclosure, or destruction.
We may update this Privacy Policy from time to time. The current version, with its effective date, is always published on this page.
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By accessing this website you agree to these Terms of Use. If you do not agree, please do not use the site. Separate terms apply to our training, product, and consulting engagements and will be provided as part of the relevant agreement.
All content on this website — including text, graphics, logos, and the FWRD brand — is the property of FWRD KNOWLEDGE LLC or its licensors and is protected by UAE and international intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
You agree not to misuse the website, including by attempting unauthorised access, introducing malicious code, scraping content at scale, or using the site in any way that violates applicable UAE law.
This website and its content are provided "as is" for general information. While we work to keep information accurate and current, we make no warranties as to its completeness or accuracy. To the maximum extent permitted by law, FWRD KNOWLEDGE LLC shall not be liable for any indirect or consequential loss arising from the use of this website. Links to third-party websites are provided for convenience; we are not responsible for their content.
These Terms of Use are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah. Any disputes arising from the use of this website are subject to the exclusive jurisdiction of the competent courts of Sharjah, UAE.
We may revise these Terms of Use at any time. Continued use of the website after changes are published constitutes acceptance of the revised terms.